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 The military personnel section, 20th Force Support Squadron, implemented an MPS one-stop shop Jul 15.
 The one-stop will be the first stop for all military personnel customers.
 The one-stop is located in building 1118 and can be contacted at 895-1597.
 The hours of operation are from 7 a.m. to 7 p.m. Tuesday through Thursday and from 8:30 a.m. to 3:30 p.m. Monday and Friday.
 
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Military Personnel Section One Stop Shop
SHAW AIR FORCE BASE, S.C. -- Airman 1st Class Bryan Crawford, 20th Equipment Maintenance Squadron, signs in at the new one-stop section, July 27. The military personnel section has implemented an MPS one-stop shop July 15. The intent of the one-stop is to create an office for all military personnel issues and better customer service. (U.S. Air Force photo/Tech. Sgt.Vincent Mouzon)
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Military personnel section implements one stop shop

Posted 7/27/2009   Updated 7/28/2009 Email story   Print story

    


by Tech. Sgt. Vincent Mouzon
20th Fighter Wing Public Affairs


7/27/2009 - SHAW AIR FORCE BASE, S.C. -- The military personnel section, 20th Force Support Squadron, implemented an MPS one-stop shop July 15. 

The intent of the one-stop is to create an office for all military personnel issues, to provide better customer service, and to make it easier for the customer to receive support. 

The one-stop will be the first stop for all military personnel customers. 

They will handle personnel issues related to promotions, evaluations, reenlistments, separations, retirements, assignments, and force management. If the issue cannot be handled or further assistance is needed, the one-stop representative will schedule you for an appointment with the appropriate section. 

Customers needing assistance with common access cards, military identification cards, decorations, special leave accrual, and passports will still be handled at the customer service window. The trial phase of the one-stop began July 15, with full implementation scheduled for Aug. 3.

"We need Airmen to be patient as we go through this new process together," said Tech. Sgt. Lashinya Jamison, customer service annex NCOIC. "This endeavor will hopefully enhance the MPS relationship with customers while allowing the MPS personnel time to accomplish updates, applications, assignment orders, etc. in a timely and efficient manner."

The one-stop is located in building 1118 and can be contacted at 895-1597. The hours of operation are from 7 a.m. to 7 p.m., Tuesday through Thursday, and from 8:30 a.m. to 3:30 p.m., Monday and Friday.



tabComments
6/8/2013 9:08:20 AM ET
I'm retired Air Force I worked Personnel all of those years. I saw many changes and hope this works to make life easier for everyone. I'm visiting Myrtle Beach and will also visit Shaw. I retired 10 years ago and want the feeling of an AFB. I retired in Maine and there is no AF Base nearby.I want to stop by the Personnel Flight just to say Hi. I loved the AF June 7 13
Deborah Phair, Maine
 
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