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TRICARE

TRICARE is a Department of Defense managed healthcare program for the Uniformed Services offered by Humana Military Health Services (HMHS). HMHS has partnered with other well-known healthcare companies: Blue Cross and Blue Shield of South Carolina and Value Options Behavioral Health.

TRICARE beneficiaries can receive affordable, accessible healthcare from a certified network of quality-conscious doctors, hospitals, pharmacies, and other providers.
tabTRICARE Office 
TRICARE Service Center 
(800) 444-5445
Managed Care Office 
(803) 895-6228/6229
Patient Travel Pay and Orders 
(803) 895-6228
Beneficiary Counseling Assistance Coordinator/ Health Benefits Advisor 
(803) 895-6727
Contract Liaison 
(803) 895-6649
Medical Evaluation Board 
(803) 895-6776
Utilization management 
(803) 895-6231
Case manager 
(803) 895-6651
Referral management 
(803) 895-655
Special Needs Identification Assignment Coordination Program 
(803) 895-6203
tabMedical Appointments 

Schedule medical appointments online

Medical appointments can be scheduled online at TRICARE Online.  The TRICARE Online website does require the user to be registered. 

Types of appointments available online:
- All family practice appointments
- Active duty optometry appointments
- Most pediatric appointments

TRICARE Online provides:
- Schedule 20th Medical Group appointments at any time 
     - Types of appointments available online:
          - All family practice appointments
          - Active duty optometry appointments
          - Most pediatric appointments
- View directions, maps, contact information, clinic hours 
- Information on TRICARE programs such as dental and pharmacy services 
- Create a personal health journal
- Access health information and management tools


tabTRICARE Options 
TRICARE OPTIONS:

Standard - Equivalent to former CHAMPUS benefits that allow freedom to choose any TRICARE authorized provider. Cost includes a deductible and applicable cost-shares. Beneficiaries are automatically covered under Standard/Extra if not enrolled in Prime.

Extra - Provides lower out cost-share when you receive services from TRICARE network of providers.

Prime - HMO-style plan with the lowest out-of-pocket costs in exchange for using doctors, hospitals, and other healthcare providers who are part of the TRICARE network and coordinate care through your Primary Care Manager.
tabTRICARE Enrollment 

Enrollment Procedures
- Enroll in person at the local TRICARE Service Center (TSC) or request an application package from HMHS by calling (800) 444-5445. 

- For enrollment to take place the next month, enroll by the 20th of the current month. After the 20th, enrollment becomes effective the second month. Active duty member enrollment is effective immediately 

Enrolling a Newborn in TRICARE Prime
- Enrollment as soon as possible after birth is recommended, but must be done within 60 days of birth otherwise the beneficiary may be responsible for charges incurred.

- Take the certificate of birth to the military personnel flight customer service counter and enroll the newborn in DEERS. 

- Next, visit the TSC to complete a new enrollment form indicating the newborn's name, date of birth, address and PCM clinic to be assigned. 

- For additional information on newborn coverage call 1-800-444-5445 or visit the TSC for a briefing by a Beneficiary Service Representative.

Enrollment Fees
- Active Duty and Family Members: None 

- Retirees, their family members, and survivors:
$230 annually for one member ($57.50 per quarter)
$460 annual maximum per family ($115.00 per quarter)


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