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The 20th Medical Group provides ambulatory, medical and dental services to the 20th Fighter Wing, Headquarters 9th Air Force and associate units. It is an outpatient clinic with 24-hour ambulance transport service. Direct outpatient care is provided for pediatrics to geriatric clients in an ambulatory setting. Patients represent all eligible beneficiaries: active duty and their family members, retirees and their family members and secretary designees.
tabContact Information 
Medical emergencies
Off-base ambulance: 911
On-base: 895-3117/3118/3119 
Medical advice
(803) 895-CARE 
(800) 444-5445 (TRICARE Line for Care)
TRICARE
Pharmacy
(803) 895-CARE (2273) 
(877) 796-CARE, option #2
tabEmergency Services 
Emergency services are available 24 hours/7 days a week. 

Ambulance Services 
Shaw AFB has no emergency services. For on-base emergencies call 911 for an ambulance. The ambulance service transports patients directly to the Emergency Department at Tuomey Medical Center Emergency Room. 

Off-base military beneficiaries residing in Sumter County should call 911. 

For emergencies occurring in the civilian community, the Sumter County EMS Services will only transport patients to the Tuomey Regional Medical Center emergency room. The hospital and physician's bills for active duty members and their dependents should be brought to the TRICARE Service Center as soon as you receive it. Make sure you speak with your PCM prior to (preferably), or within 24 hours, if you go to an Emergency Room. 


Patient Education Tips:
An emergency is defined as an acute illness or injury that may pose a threat to life, limb or eyesight; results in unreasonable pain and suffering; or requires immediate care or attention to ensure the best possible recovery. Patients with non-urgent problems may be referred to the Family Practice clinic or Pediatric Clinic for evaluation and treatment.

Patients are encouraged to use the Taking Care Of Yourself book, available through the Health and Wellness Center. This book directs actions for non-emergency medical issues; information is also available at www.human-military.com.


Medical Advice Contact
For advice on medical issues, please call 895-CARE or toll free Tricare Line for Care (TLC) at 1-800-444-5445 twenty four(24) hour a day.
tabPharmacy 
Pharmacy Hours
Hospital Pharmacy Hours 8 a.m. to 5 p.m. M-F
BX Pharmacy Hours 10 a.m. to 5 p.m. M-F
Expect delays between 11 .am. and 1 p.m. daily.

Tips  for Patients
- On your first visit to the Shaw Medical Group, go to the TRICARE office for initial Composite Healthcare System information entry.
- If you have moved recently let the technician know so we can update your information.
- Make sure we carry the medication requested.
- Fill out your the current information on back of your prescription.
- List allergies and side effects.
- Circle the doctor's name.
- Have ID card and written authorization if you are picking up medication for someone else. 

Information for Medical Providers
This outpatient formulary lists most medication stocked at the Shaw Pharmacy. Medications are categorized alphabetically by brand name with the generic type next to the brand name. Please note the few dispensing restrictions (in bold). Please sign prescriptions "Generic Substitution Permitted." Prescriptions specifying "Dispense as Written" cannot be filled if there is a generic product. Include the diagnosis on the front of each prescription; this will clarify the directions, eliminate unnecessary calls, and better inform our patients. Please prescribe maintenance medications for a 90-day supply and three (3) refills. If the medication cannot be filled for more than 30 days, the Rx will be changed accordingly. Schedule II-V medications are filled according to S.C. laws.

Shaw Pharmacy Formulary

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