The 20th Medical Group provides ambulatory medical and dental services to the 20th Fighter Wing, Headquarters 9th Air Force and associate units. It is an outpatient clinic with 24-hour ambulance transport service. Direct outpatient care is provided for pediatrics to geriatric clients in an ambulatory setting. Patients represent all eligible beneficiaries: active duty and their family members, retirees and their family members and secretary designees.
The medical group provides the following patient care services: Family Practice, Aeromedical Services, Pediatrics, Limited Gynecological Services, Immunizations, General Dentistry, Physical Therapy, Optometry, Life Skills, Substance Abuse, Family Advocacy, Radiology, Laboratory and Pharmacy.
Those services not offered on base are provided through the TRICARE network that includes other military facilities. The medical facilities at Fort Jackson in Columbia, S.C., and Fort Gordon in Augusta, GA., meet many referral needs.
The appointment hours for the Family Practice Clinic is 0730-1630 Monday through Friday. These hours allow us to better align our appointment resources with your preferences for access to the clinic. Please call 895-CARE to obtain an appointment in their respective clinic.
There are no emergency services here at Shaw AFB. If you believe there is a threat to life, limb, or eyesight; please go to the nearest emergency room for evaluation and treatment. Be sure to contact your Primary Care Manager (PCM) within 24 hours after the visit to ensure maximum coverage. If you are unsure about whether or not you have an emergency, contact the Nurse Advice Line (NAL) at 1-800-TRICARE. Effective 01 Jan 18, the Urgent Care Center (UCC) Program no longer requires an authorization for dependents and retirees. Active Duty Service Members enrolled in TRICARE Prime are NOT eligible for this program as their care is managed by their service.
20th Medical Operation Squadron
The 20th Medical Operations Squadron provides Family Practice, Pediatric, Women's Health, Mental Health, Physical Therapy, Immunizations and Ambulance services for Shaw AFB's beneficiary population.
20th Aerospace Medicine Squadron
The Aerospace Medicine Squadron supports the operational mission by promoting and sustaining a healthy and fit force through illness and injury prevention, restoring health, and sustaining human performance. This squadron is comprised of six flights: Flight Medicine, Health Promotion, Public Health, Optometry, Bioenvironmental Engineering and Aerospace and Operational Physiology Training.
20th Dental Squadron
The Dental Squadron supports Team Shaw by delivering optimal oral health care through education, prevention, and rehabilitation. Our Squadron is a full service dental clinic providing examinations, cleanings, general dentistry, prosthodontics, periodontics, endodontics and oral surgery to our active duty beneficiaries with treatment of oral, facial pain and overseas clearances to their dependents.
20th Medical Support Squadron
The Medical Support Squadron provides Radiology, Laboratory, Pharmacy, financial and manpower support, beneficiary support services to include referrals and billing, as well as medical records maintenance and services to include release of information, medical logistics, medical information technology services, and Readiness services directly supporting clinic operations, staff and enrolled beneficiaries. The squadron is comprised of seven flights: Medical Readiness, Medical Information Services, TRICARE Operations and Patient Administration (TOPA), Resource Management, Lab, Medical Logistics and Diagnostics and Therapeutics.