20th Medical Group By 20th Fighter Wing Public Affairs The 20th Medical Group provides ambulatory medical and dental services to the 20th Fighter Wing, Headquarters 9th Air Force (U.S. Air Force Central) and associate units. It is an outpatient clinic with 24-hour ambulance transport service. Direct outpatient care is provided for pediatrics to geriatric clients in an ambulatory setting. Patients represent all eligible beneficiaries: active duty and their family members, retirees and their family members and secretary designees. The medical group provides the following patient care services: Family Practice, Aeromedical Services, Pediatrics, Limited Gynecological Services, Immunizations, General Dentistry, Physical Therapy, Optometry, Life Skills, Substance Abuse, Family Advocacy, Radiology, Laboratory and Pharmacy. Those services not offered on base are provided through the TRICARE network that includes other military facilities. The medical facilities at Fort Jackson in Columbia, S.C., and Fort Gordon in Augusta, GA., meet many referral needs. The appointment hours for the Family Practice Clinic is 0730-1630 Monday through Friday. These hours allow us to better align our appointment resources with your preferences for access to the clinic. Please call 895-CARE to obtain an appointment in their respective clinic. There are no emergency services here at Shaw AFB. If you believe there is a threat to life, limb, or eyesight; please go to the nearest emergency room for evaluation and treatment. Be sure to contact your Primary Care Manager (PCM) within 24 hours after the visit to ensure maximum coverage. If you are unsure about whether or not you have an emergency, contact the Nurse Advice Line (NAL) at 1-800-TRICARE. Effective 01 Jan 18, the Urgent Care Center (UCC) Program no longer requires an authorization for dependents and retirees. Active Duty Service Members enrolled in TRICARE Prime are NOT eligible for this program as their care is managed by their service. 20th Operational Medical Readiness Squadron The 20 OMRS maximizes 20 FW and its mission partners’ readiness and combat capabilities through agile expeditionary medical support and peacetime community-based health care for war-fighters. Magnifies Shaw AFB mission effectiveness through fact-based health risk management. Promotes and improves the health of the Shaw Community through comprehensive wellness, nutrition, and fitness programs that maximize combat readiness, improve morale, and enhance individuals’ awareness and maintenance of healthy behaviors. Acquaints war-fighters with the stresses of flight, while Optimizing Overall Human Performance and Aviation Safety. Provides high quality, primary vision and dental care supporting wartime readiness and visually sustaining combat capability in support of the aerospace mission. 20th Healthcare Operations Squadron The 20th Healthcare Operations Squadron provides a wide range of outpatient care and support functions for the MTF clinics and its beneficiaries. HCOS includes the primary care clinic focused on retired members and dependents, pediatrics, immunizations, radiology, laboratory, pharmacy, financial and manpower support, beneficiary support services and medical records services, medical logistics, medical information technology services, and 24-hour emergency services. The squadron is comprised of six flights directly supporting clinic operations, clinic staff and enrolled beneficiaries.