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What is TRIRIGA?

1st Lt Timothy Kim, 11th Civil Engineer Squadron installation Tririga information owner, poses for a photo while working with the next generation of information technology system, Tririga, inside the 11th CES headquarters building at Joint Base Andrews, Md., June 9, 2016.

1st Lt Timothy Kim, 11th Civil Engineer Squadron installation Tririga information owner, poses for a photo while working with the next generation of information technology system, Tririga, inside the 11th CES headquarters building at Joint Base Andrews, Md., June 9, 2016. JBA’s 11th CES is the first unit to implement Tririga the system in the U.S. Air Force. (U.S. Air Force photo by Airman 1st Class Philip Bryant)

SHAW AIR FORCE BASE, S.C. -- TRIRIGA is a commercial program that replaced Interim Work Information Management System and the Automated Civil Engineer System for real property, project, housing and financial management.

The new system has been launching for three years across the Air Force and was implemented at Shaw Air Force Base, on Jan. 22, 2018.

The new system serves as a single platform for various programs such as real property, cost accounting, work and project management, material control and energy management.

Previously, these programs fell under different systems. However, with TRIRIGA they are all under the same “umbrella,” which allows for clear visibility, data consolidation, accountability, reduced duplicate work, and accurate facility and asset life cycle management.

The AF CE Enterprise has set the system up this way to give users more control and visibility over the process from start to finish

The system not only benefits engineers, but also customers.

One of these customers may be facility managers, who must be E-5 or above or civilian equivalent and appointed by the unit commander.

The TRIRIGA program allows facility managers to input service requests, previously known as work orders, for their facility without calling the 20th CES customer service desk.

Facility managers can also attach notes and upload pictures when sending in requests.

The 20th CES customer service office has the capability to create service requests, but it would take 10-15 minutes, whereas facility managers can create a work request in approximately two to five minutes using TRIRIGA.

Non-emergency work can be input anytime instead of waiting until duty hours. Emergency work will still be received by phone.

For more information on how to use TRIRIGA contact the 20th CES at 803-895-9635.