Article Display

Travel-related pay process changing

  • Published
  • By 2nd Lt. Matthew Daniels
SHAW AIR FORCE BASE, S.C. --  The Air Force financial management branch is focused on continuously improving service to Airmen to ensure your pay is processed accurately and on time.

Financial management is currently consolidating back-shop operations handled by base finance offices into the Air Force Financial Services Center at Ellsworth Air Force Base, S.D.

The AFFSC will take over all non-defense travel system travel vouchers, Air Force Reserve travel vouchers and military, permanent-change-of-station vouchers.

The financial services transformation cut-over team and AFFSC personnel will support each base as it prepares for this migration. Shaw's cut-over date is on March 4, 2011.

Airmen have a responsibility to ensure that their information is accurate and complete with this migration. The AFFSC rejects 10 to 15 percent of documents because of incorrect or missing information. These errors can significantly delay processing. 

You can help support a smooth transition and prevent any delays to your payment by following these simple rules:

 Use automated systems such as DTS, myPay and LeaveWeb whenever possible for transactions;
 Claim all of your reimbursable expenses and annotate proper modes of transportation;
 Have a complete set of orders when you file;
 Have the proper signatures on your travel voucher;
 Indicate the amount you would like disbursed to your government travel card;
 For GTC issues, visit your unit agency program coordinator, rather than the local finance office;
 When using your controlled spend account, make sure 100 percent gets reimbursed to the CSA (no split disbursement):
 Write clearly and legibly so documents can be easily read;
 Conduct a quality check before you take the documents to your finance office.

While the finance office here will continue to serve your financial service needs, make the virtual finance page on AF portal your first stop for financial services.

Through an ever-increasing suite of online services on virtual finance, Airmen can resolve issues quickly and efficiently, whether it involves initiating processes through a variety of helpful applications, calculating entitlements or finding answers to frequently asked questions.

If you have specific questions on your claim or want to check on the status of a document, please visit your finance office. Staff there have the resources to determine the status of your document and can help expedite processing in the event of a delay

In the future, you will be able to call the contact center at the AFFSC rather than visiting the local finance office. You'll hear more about that when it becomes available. 

Financial management staff appreciate your support and patience as workload is shifted to the centralized processing center at the AFFSC.

Stay up to date on changes and get more information by visiting virtual finance on the AF portal. From the AF portal homepage, just select the "Life & Career" tab, and then click on "Money - Welcome to virtual Finance!"