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SHAW AIR FORCE BASE, S.C. -- Airman 1st Class Brandon Herr, 20th Comptroller Squadron customer service technician, helps a customer in researching a travel voucher payout Oct. 31. Shaw's finance team is being revamped throughout November and some technicians are relocating to the new Air Force Financial Service Center at Ellsworth AFB, S.D. The new center provides streamline processing and improves standardization and decreases transaction processing time. (U.S. Air Force photo/Staff Sgt. John Gordinier)


Customer service

SHAW AIR FORCE BASE, S.C. -- Airman 1st Class Brandon Herr, 20th Comptroller Squadron customer service technician, helps a customer in researching a travel voucher payout Oct. 31. Shaw's finance team is being revamped throughout November and some technicians are relocating to the new Air Force Financial Service Center at Ellsworth AFB, S.D. The new center provides streamline processing and improves standardization and decreases transaction processing time. (U.S. Air Force photo/Staff Sgt. John Gordinier)

Related Imagery
Shaw and Sumter Fire Department firefighters stand atop the structural burn tower at the fire training grounds, Shaw Air Force Base, S.C., July 20, 2015. Firefighters practiced high-angle rope training, repelling down the tower to simulate a rescue. (U.S. Air Force photo by Jensen Stidham/Released)
Members of the Sumter and Shaw Fire Departments conduct joint-training at the structural burn tower at Shaw Air Force Base, S.C., July 13, 2015. During the second of three joint-training sessions with Sumter firefighters, the Shaw Fire Department strengthened their relationship with Sumter firefighters, becoming a more efficient team. (U.S. Air Force photo by Senior Airman Jensen Stidham/Released)
Members of the Sumter Fire Department practice high-angle rope training with members of the Shaw Fire Department on the structural burn tower at Shaw Air Force Base, S.C., July 13, 2015. The training occurred to keep firefighters proficient in technical rescue techniques and strengthen the ties between the Sumter and Shaw fire departments. (U.S. Air Force photo by Senior Airman Jensen Stidham/Released)
Shaw and Sumter Fire Department firefighters conduct joint high-angle rope training with at the fire training grounds, Shaw Air Force Base, S.C., July 13, 2015. The joint-training was used to develop and hone the techniques used by firefighters of all skill-levels. (U.S. Air Force photo by Senior Airman Jensen Stidham/Released)
U.S. Air Force Tech. Sgt. Scott Williams, 20th Maintenance Group Air Force Repair Enhancement Program technician, connects a landing gear panel from an F-16CM Fighting Falcon up to power to test the LED lights at Shaw Air Force Base, S.C., June 3, 2015. Williams and two other Airmen have saved the 20th MXG more than $61,000 on landing gear panel repairs alone in fiscal year 2015. (U.S. Air Force photo by Senior Airman Jonathan Bass/Released)
U.S. Air Force Tech. Sgt. Scott Williams, 20th Maintenance Group Air Force Repair Enhancement Program technician, repairs a landing gear panel for one of the 20th Fighter Wing’s F-16CM Fighting Falcons at Shaw Air Force Base, S.C., June 3, 2015. The 20th MXG AFREP team has saved more than $2 million in fiscal year 2014, all of which came back to the 20th MXG and 20th FW. (U.S. Air Force photo by Senior Airman Jonathan Bass/Released)
The 20th Maintenance Group’s Air Force Repair Enhancement Program technician holds an AFREP sticker for repaired equipment at Shaw Air Force Base, S.C., June 3, 2015. The Airmen use their maintenance skills to strip wires, solder electronics, and replace broken components to help achieve the mission. (U.S. Air Force photo by Senior Airman Jonathan Bass/Released)
A 20th Maintenance Group Air Force Repair Enhancement Program technician uses a soldering gun to repair a circuit board at Shaw Air Force Base, S.C., June 3, 2015. The AFREP team uses their skills as maintenance professionals to save the 20th Fighter Wing time and money by repairing broken equipment rather than replacing it. (U.S. Air Force photo by Senior Airman Jonathan Bass/Released)
U.S. Air Force Airman 1st Class Jamie Ince, 55th Aircraft Maintenance Unit assistant dedicated crew chief, signals Maj. Gen. H. D. Polumbo Jr., Ninth Air Force commander, to prepare for taxi during Polumbo’s final flight at Shaw Air Force Base, S.C., June 26, 2015. The tactical aircraft maintainers ensure the safety of Shaw pilots before taking off for training exercises and missions. (U.S. Air Force photo by Senior Airman Diana M. Cossaboom/Released)
An Airman assigned to the 20th Logistics Readiness Squadron fuels management flight walks to a fuels truck after fueling an F-16CM Fighting Falcon at Shaw Air Force Base, S.C., April ,6 2015. The LRS fuels management flight airmen fuel the jets after each flight. (U.S. Air Force photo by Senior Airman Jensen Stidham/Released)
An Airman assigned to the 20th Logistics Readiness Squadron fuels management flight stops a fuel truck at behind and F-16CM Fighting Falcon at Shaw Air Force Base, S.C., April ,6 2015. The LRS fuels management flight Airmen have an approximate nine-minute response time to an F-16 after receiving an order for jet fuel. (U.S. Air Force photo by Senior Airman Jensen Stidham/Released)
Jet fuel is filtered during a quality check at the 20th Logistics Readiness Squadron fuels management lab at Shaw Air Force Base, S.C., March 27, 2015. Each new arrival of jet fuel is inspected for unwanted particles to ensure quality and the safety of fuels Airmen and the pilots. (U.S. Air Force photo by Senior Airman Jensen Stidham/Released)